Terms & Conditions
Please read these terms carefully before using our website
1. Acceptance of Terms
Welcome to Mahavir Farsan Mart (Khopadawala). By accessing, browsing, or using our website mahavirfarsan.in (“Website”), or by placing an order through our website, you agree to comply with and be bound by these Terms & Conditions.
These Terms & Conditions govern your access to and use of our website, products, and services. If you do not agree with any part of these terms, you should not access, use, or place an order through our website.
By continuing to use our Website, you acknowledge that you have read, understood, and accepted these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Return, Refund & Cancellation Policy, which form an integral part of these terms.
2. About Our Business
Mahavir Farsan Mart (Khopadawala) is a trusted Surat-based brand specializing in authentic Gujarati farsan, namkeen, sweets, khakhra, and traditional snacks. Established in 2000, we have been committed to delivering fresh, high-quality products prepared with traditional recipes and premium ingredients.
We serve our customers through both our physical retail store in Surat, Gujarat and our online WooCommerce store at mahavirfarsan.in, making our products accessible to customers across India.
Our product range includes a variety of Gujarati delicacies such as namkeen, khakhra, chevdo, bhel, bites, sweets, and other specialty snacks. We strive to maintain the highest standards of quality, freshness, hygiene, and customer satisfaction in every order we prepare and deliver.
3. Products & Product Descriptions
We strive to provide accurate and up-to-date information about all products available on Mahavir Farsan Mart (Khopadawala). While we make every effort to ensure the accuracy of product details, certain variations may occur.
Product Information:
We make every reasonable effort to display product descriptions, ingredients, specifications, and images as accurately as possible.
Product Appearance:
Due to lighting, photography, packaging updates, and the handmade nature of certain products, the actual appearance, colour, texture, or weight may vary slightly from the images displayed on our website.
Freshness & Shelf Life:
All products are freshly prepared. Shelf life, storage instructions, and best-before dates are clearly mentioned on the product packaging.
Product Availability:
Product availability is subject to stock levels and may change without prior notice. We reserve the right to discontinue or modify products at any time.
4. Pricing
We are committed to providing transparent and competitive pricing for all products sold through our website.
Pricing:
All prices displayed on our website are in Indian Rupees (₹) and include applicable taxes unless otherwise stated.
Price Changes:
We reserve the right to modify product prices, promotional offers, or discounts at any time without prior notice.
Pricing Errors:
In the event of an incorrect price or pricing error, we will notify you before processing your order and provide you with the option to proceed with the corrected price or cancel the order for a full refund.
5. Orders & Payment
By placing an order through Mahavir Farsan Mart (Khopadawala), you agree to the following terms regarding order placement, payment, and order processing.
Eligibility:
By placing an order, you confirm that you are at least 18 years of age and are legally authorized to make purchases using the selected payment method.
Accepted Payment Methods:
We currently accept payments via Net Banking, UPI, Credit Cards, Debit Cards, and Cash on Delivery (COD), where available.
Order Confirmation:
Orders are confirmed only after successful payment verification (where applicable) and subject to product availability.
Order Cancellation:
We reserve the right to refuse or cancel any order due to product unavailability, pricing errors, payment issues, suspected fraudulent activity, or any other legitimate business reason.
6. Account Registration
You may choose to create an account on our website to manage your orders, save your delivery information, and enjoy a more convenient shopping experience.
You are responsible for maintaining the confidentiality of your account credentials, including your username and password, and for all activities carried out using your account. If you suspect any unauthorized access or use of your account, you must notify us immediately so that appropriate action can be taken.
7. Intellectual Property
All content available on mahavirfarsan.in, including but not limited to text, product descriptions, images, graphics, logos, icons, designs, trademarks, product names, and website content, is the intellectual property of Mahavir Farsan Mart (Khopadawala) or its respective licensors and is protected under applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, publish, transmit, display, or otherwise use any part of our website or its content without obtaining our prior written permission.
8. User Conduct
When accessing or using our website, you agree to act responsibly and comply with all applicable laws and regulations.
You agree not to:
- Post false, misleading, abusive, defamatory, or offensive content in reviews, comments, or other submissions.
- Attempt to gain unauthorized access to our website, servers, databases, customer information, or computer systems.
- Use our website for any unlawful, fraudulent, or unauthorized purpose.
- Upload viruses, malicious software, or engage in any activity that disrupts, damages, or interferes with the normal operation, security, or functionality of our website.
- Impersonate another person or provide false information while using our services.
We reserve the right to suspend or terminate access to our website for users who violate these Terms & Conditions or engage in activities that may harm our business, customers, or website.
9. Disclaimer of Warranties
Our website and all products offered by Mahavir Farsan Mart (Khopadawala) are provided on an “as is” and “as available” basis. While we make every effort to provide accurate information and high-quality products, we do not make any express or implied warranties regarding the operation of our website or the suitability of our products for every individual.
Website Availability:
We do not guarantee that our website will always be uninterrupted, secure, error-free, or free from viruses or other harmful components.
Product Information:
We strive to ensure that all product descriptions, pricing, ingredients, and images are accurate; however, occasional errors, omissions, or updates may occur.
Food Allergies:
Our products may contain or come into contact with ingredients such as peanuts, tree nuts, milk, wheat, soy, sesame, and other allergens. Customers with food allergies or dietary restrictions should contact us before placing an order.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Mahavir Farsan Mart (Khopadawala) shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.
Limitation of Liability:
Our total liability for any claim relating to your order, products, or use of our website shall not exceed the total amount paid by you for the applicable order.
Events Beyond Our Control:
We shall not be responsible for any delay, loss, or failure caused by events beyond our reasonable control, including natural disasters, transportation disruptions, internet outages, strikes, government actions, or courier delays.
11. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute, claim, or legal proceeding arising out of or relating to these Terms & Conditions, your use of our website, or any purchase made through our website shall be subject to the exclusive jurisdiction of the competent courts located in Surat, Gujarat, India.
12. Changes to These Terms & Conditions
We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice.
Any changes will become effective immediately upon publication on this website unless otherwise stated. Your continued use of the website following the publication of any changes constitutes your acceptance of the revised Terms & Conditions.
We encourage you to review this page periodically to stay informed of any updates.
13. Contact Us
If you have any questions regarding these Terms & Conditions or our products and services, please feel free to contact us.
Business Name:
Mahavir Farsan Mart (Khopadawala)
Address:
6/2087, Yogiraj Building,
Rampura Main Road, Beside Patidar Bhavan,
Mahidharpura, Haripura,
Surat, Gujarat – 395003, India
Email:
mahavirfarsan@gmail.com
Phone:
+91 63547 33839 | +91 98256 85059
Our customer support team will be happy to assist you with any questions regarding our Terms & Conditions, products, orders, or services.